Effective Date: December 6, 2025

This Cookie Policy explains how SEAMAE TECHNOLOGY COMPANY LIMITED (“Seamae,” “we,” “us,” or “our”) uses cookies and similar tracking technologies when you visit our marketplace website seamae.store (the “Site”) or use our services.

This policy applies to all users, including Buyers, Sellers (Vendors), and visitors. By continuing to browse or use our Site, you agree to our use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are downloaded to your device (computer, tablet, or mobile phone) when you visit a website. They allow the Site to recognize your device and store some information about your preferences or past actions.

2. How We Use Cookies

As a digital marketplace, we use cookies to facilitate transactions between buyers and sellers, secure your account, and analyze platform performance. We categorize our cookies as follows:

A. Strictly Necessary Cookies (Essential) These cookies are crucial for the operation of the marketplace. Without them, you cannot use the basic services.

  • For Buyers: They allow you to add items to your cart, proceed to checkout, and access your purchase history.

  • For Sellers: They enable secure login to the Vendor Dashboard, allowing you to manage products and view earnings securely.

  • Note: These cookies do not store any personally identifiable information and cannot be switched off in our systems.

B. Functionality Cookies These cookies allow the Site to remember choices you make to provide a more personalized experience.

  • Examples: Remembering your language preference, currency settings (USD/VND), or your region to calculate accurate tax/shipping rates.

  • If you disable these cookies, some parts of the marketplace may not function properly.

C. Performance & Analytics Cookies We use these cookies to understand how users interact with our platform. This helps us improve the user experience for everyone.

  • What we track: Most visited pages, error messages, and transaction success rates.

  • Data: All information collected by these cookies is aggregated and anonymous. We use tools like Google Analytics to process this data.

D. Marketing & Advertising Cookies These cookies may be set through our Site by our advertising partners. They are used to build a profile of your interests and show you relevant ads on other websites.

  • They do not store direct personal information but uniquely identify your browser and internet device.

3. Third-Party Cookies

Since we operate as a platform integrating various services, you may encounter cookies from trusted third parties:

  • Payment Processors: Stripe, Google Pay, and Apple Pay use cookies to detect fraud and process payments securely.

  • Security: Cloudflare uses cookies to verify that you are a real user and not a bot (security checks).

  • Social Media: If you use “Login with Google/Facebook,” these platforms may set their own cookies.

4. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies.

  • Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality (like the Seller Dashboard or Checkout) may be restricted.

  • Help Center: You can usually find these settings in the “Options” or “Preferences” menu of your browser (Chrome, Safari, Edge, Firefox).

5. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our technology or legal requirements. The date at the top of this policy indicates when it was last updated.

6. Contact Us

If you have any questions about our use of cookies or other technologies, please contact us:

  • Company Name: SEAMAE TECHNOLOGY COMPANY LIMITED

  • Email: [email protected]

  • Address: No. 01, Hoang Van Thai Street, Hoa Minh Ward, Lien Chieu District, Da Nang City, Vietnam.

  • Live Chat: Available 24/7 on our website.